Community Guidelines
Community is where the tax profession meets to connect and grow.
It’s where members of The Tax Institute can engage with each other in a closed environment to debate, collaborate, share knowledge and communicate on the topics that matter to them. This is where leading tax thought is inspired, discussed, and shared.
It’s also a space for members to meet, find common ground, create new links and build relationships within our tax community.
Community Guidelines for Participation
These community guidelines are in place to assist you in understanding what is expected of you and what to expect from others in this space. Their purpose is to outline acceptable behaviours and rules with regard to posting content.
We are committed to ensuring our actions align with the mission and purpose of this community platform. Moderators, who are staff of The Tax Institute, will ensure that members’ posts and comments are relevant and appropriate. We will take any steps we deem necessary to ensure that community conversations meet the guidelines described below and that Community is a safe and respectful place for all involved.
Think you know the answer to a peer’s question? Don’t be shy, share your experience and insight.
Contributors may NOT make posts or comments that are:
- Threatening, abusive, bullying, defamatory or contain offensive language or references or personal attacks against other forum participants, including staff and moderators.
- Inflammatory, unconstructive or at odds with the aims of the community.
- Unsolicited messages (including ‘spam’).
- Promotional in nature or an attempt to solicit their own business.
- Requests for private information from members such as email addresses or other contact information.
- Unconstructive messages about The Tax Institute and any of its products or services.
- Irrelevant or off topic subject matter.
- The same message in multiple threads or forums.
- Links to third party websites that have no bearing or relevance to members of the community.
Community will be monitored by technical experts and moderators so that you can be sure there is an authoritative response available if required and you will be connected to the appropriate contact when necessary.
We want the community to consider and discuss issues between them before we look to step in, so you may not receive a speedy response from us. If we do weigh-in, our moderators will seek advice and may share links to resources that may assist in resolving a question, but we will be focusing on accuracy, not necessarily speed.
Threads that are no longer being discussed will be archived.
Content Moderation Goals and Policy
This is a place focused on collaborative growth and support. By being a closed community to members you can assume that you are sharing in a safe, respectful, and informed environment.
We want to encourage a safe community that ensures the dialogue remains relevant and engaging for all members.
We don’t want to police, censor or remove content from Community. However, we do need to ensure it is a safe and positive space for all participants.
- We believe debate and disagreement are constructive but personal attacks, trolling, and abuse will not be tolerated. The key to a great Community experience is an engaging and inclusive space where everyone can learn and grow. Be nice!
- We accept criticism of our own products, services, policies, and performance, however in the spirit of constructive debate summarised above we will distinguish between useful focused argument and negative unhelpful comments about The Tax Institute or any other company or product.
- We understand people may feel strongly about issues discussed in Community, but we will remove any post or comment that others might find offensive or threatening. Please consider the impact your posts may have on others and think twice before you post! If you would not say it in person, don’t say it online.
- We reserve the right to redirect conversation or remove the ability to comment on posts that become a series of negative, unconstructive comments based on personal opinions or generalisations. We don’t want to stop you from discussing issues you are passionate about, but we do ask members to find ways of sharing their views that do not feel alienating, threatening, or toxic to other members.
- Community is not an extension of The Tax Institute’s customer service team. Please direct queries, requests or feedback via the ‘contact us’ page on this community platform or via The Tax Institute’s website.
- This is a group of your peers, not your prospective leads or clients. We take a strong stance against promotion, lead generation and soliciting. Please do not offer your content or services unless a member personally asks you. If a member in private message solicits you without establishing a prior relationship, please let us know at [email address] so we can look into the issue.
- The Community platform is moderated by The Tax Institute, but the conversation belongs to everyone that participates in it. We want Community to be a welcome place for intelligent discussion and support, and we ask members to help us achieve this by notifying us of potential problems and helping each other to keep conversations appropriate. If you spot something problematic within the community, please report the post or contact us at community@taxinstitute.com.au
You may be asked to edit your post or comment due to reasons of clarity, promotional content, offensive content, or unlawful or threatening content.
Depending on the severity and frequency of any offending content, you may not be notified that your post or comment has been removed. If the moderators of the community or The Tax Institute feel an issue needs to be addressed, we will notify you privately.
After the 30-day period, you are welcome to rejoin the group on a 30-day probationary period. If you act against the Community Guidelines again during your probation, you will be permanently removed from Community.
Conditions of Use
- By agreeing to the Conditions of Use, you agree to be subject to the Community Guidelines.
- In accessing and contributing to the Community, remember that you are required to comply with the Code of Professional Conduct which can be accessed here.
- The Community presents information provided by registered users. We make no representations as to the accuracy of the information presented that has not expressly originated from and been recommended by The Tax Institute. For the avoidance of doubt, TTI recommended content will be clearly identifiable by all users.
- By using the Community, you agree to bear all risks associated with the use of any information, including any reliance on the accuracy, completeness, or usefulness of such information.
- We do not pre-screen or regularly review posts, but we have the absolute right (though not the obligation) to modify and/or remove, without notice, any content published.
- The Community will send you emails providing you with information about conversations in which you have participated or conversations and websites in which you might be interested based on your past site activities. By agreeing to the COU, you consent to receive these emails though this does not affect your ability to opt out of receiving emails by amending your notification settings in your profile. activating the 'opt out' option included in each email.
If you do not accept these terms and conditions, you must refrain from using the Community. In addition to the terms of our Privacy, Copyright and Disclaimer policy, we note the following:
- The Community presents information provided by registered users. We make no representations as to the accuracy of the information presented that has not expressly originated from and been recommended by The Tax Institute. For the avoidance of doubt, The Tax Institute recommended content will be clearly identifiable by all users of the Community. By using the Community, you agree to bear all risks associated with the use of any information, including any reliance on the accuracy, completeness, or usefulness of such information.
- Information provided on this website may be in the form of summaries and generalisations, may not apply to this financial year, and may omit detail that could be significant in a particular context.
- When we recommend content, we are committed to providing you with accurate, consistent and clear information to help you with your tax questions.
- If you feel that the information on this site does not fully cover address your questions or matters raised by you, you may ask further questions.
If we waive any rights available to us under these Conditions of Use on one occasion, this does not mean that those rights will automatically be waived on any other occasion.
If any of the Conditions of Use are held to be invalid, unenforceable or illegal for any reason, the remaining terms and conditions shall nevertheless continue in full force.
These Conditions of Use are governed by the laws in force in New South Wales. You agree to submit to the exclusive jurisdiction of the courts of that jurisdiction.